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Monday, July 30, 2018

OneDrive keeps moving files to recycle bin by itself!

Just discovered that new files created and saved on onedrive for business after sync are moved to the recycle bin on my PC. The files were PDF and a corel draw file both under 1MB in size. I'm using onedrive personal and business for years now and never have this issue. I was reading thru forums to see a solution but didn't found one.
 I'm the only user of this account and yes the onedrive it is synced via multiple devices however since this where brand new files just created nobody can say that were deleted from a mistake and bla bla like I saw on some answers from big gurus. Even if I do a restore from recycle bin it put the file back in the bin just after a few seconds.
 At this point my trust in onedrive went from 10 down to 0. This is a big no no (we are talking here about business gents).

 So what know Microsoft?

 Update: Even is hard to believe but the issue was real. After I sent a hard feedback I got contacted by the the MS tech support few hrs later. After a few emails I agreed to let them to connect to my pc and they collected traffic info and logs when I was uploading the files and after they where moved to the recycle bin right after the sync was complete.
The files were never deleted completely but moved to recycle bin. About 2 day after I got an email and they called me too to let me know that the problem was solved on there end and to chech if the issue went away on my end too.
And yes it went away. Interesting is I have 2 different domains one with 28 users and one with one user. The account with one user was affected only.

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